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10Gtek fiber Optic Cable/Transceiver and DAC twinax cables


Returns and Refunds

●.  All our products come with a 3-year warranty.

●.  Fewer than 0.5% of all shipped products are subject to any warranty or quality issue.

●.  In the unlikely event there is a quality defect that causes the device to be unacceptable for sale or unusable during the 3 years after dispatch from our warehouse, we will accept a return. When we receive the goods back in China we will either repair the item, or offer full credit towards offering a replacement.

●.  If you experience any problem with a product bought from, contact us first and we will do our best to advise you. Any returns must be discussed with Customer Support in advance, and authorized so they are sent with the correct paperwork. For more detailed information, please refer to Our Warranty clause.

●.  In the event of any returned goods where you are requesting a repair / credit under warranty, your shipping costs returning the products to the warehouse in China are payable by you, and cannot be compensated by